HERO Managed Services delivers faster support, stronger cybersecurity, and greater value than Radiant Technology Solutions. Backed by a larger, more experienced team and leadership with over 35 years of IT expertise, we provide solutions you can trust.

Recognized as a leading and award-winning IT and Cybersecurity provider, we’re known for exceptional service and innovation. Switch now and enjoy up to 12 months of free IT support—a limited-time offer that makes upgrading simple and affordable. Experience the HERO difference today!

The technology review process is designed to be thorough yet efficient, typically taking between 1-2 weeks. This timeframe allows us to conduct a comprehensive analysis of your entire IT infrastructure, including hardware, software, network configurations, and security protocols. We understand that each business is unique, so the duration may vary slightly based on the complexity and size of your IT environment. Our goal is to provide you with detailed insights and actionable recommendations without causing any disruptions to your daily operations.

Our comprehensive technology assessment includes a meticulous evaluation of your current IT systems. We start by analyzing your hardware and software to ensure they are up-to-date and aligned with industry standards. We assess your network's efficiency and security, identifying any vulnerabilities or bottlenecks that could impact performance. Additionally, we review your data management practices and disaster recovery plans to ensure your business is prepared for any eventuality. Our findings are compiled into a detailed report, outlining areas for improvement and providing tailored recommendations to enhance your IT infrastructure.

Yes, HERO Managed Services is fully insured, reflecting our commitment to delivering reliable and secure IT solutions. Our insurance coverage ensures that both our clients and our company are protected throughout the engagement. This includes coverage for any unforeseen issues that may arise during the assessment or implementation of recommendations. We prioritize your peace of mind, ensuring that all services are conducted with the utmost professionalism and adherence to industry best practices. Our insurance policy is just one aspect of our dedication to providing exceptional service and support.

Our technology review is tailored for small to medium-sized businesses across various industries, including law firms, veterinary hospitals, and more. Whether you're looking to optimize your current IT setup, enhance security, or streamline operations, our review can provide valuable insights and solutions. Businesses with 10-50 employees, particularly those in the Tampa Bay area, will find our services especially beneficial. We understand the unique challenges faced by businesses of this size and are equipped to deliver customized strategies that align with your specific goals and industry requirements.

Absolutely! At HERO Managed Services, we believe that ongoing support is crucial to maintaining an efficient and secure IT environment. After the initial assessment and implementation of recommended solutions, we provide continuous monitoring and proactive maintenance to ensure your systems are operating optimally. Our team is available 24/7 to address any issues or concerns that may arise, offering peace of mind and allowing you to focus on your core business activities. We also offer regular updates and consultations to adapt your IT strategy as your business evolves and grows.